Payment methods

Payment, late payment

When paying for your order on you have the following payment options: advance payment, instant transfer, giropay, PayPal, credit card and debit card.

Procedure for payment by advance payment

  1. You can find our bank details and te order number in the confirmation email for your order
    referred to above (see § 5 Saving the contract text).
  2. Please transfer the invoice amount, stating your order number, to the following account:

    Sobs GmbH & Co. KG
    Sparkasse KölnBonn
    Bank Code: 370 501 98
    Account number: 154 712 954

    IBAN: DE 02 3705 0198 0154 7129 54

Any transfer fees are to be paid by the ordering party.

Please note: For orders involving advance payment, the reservation of the items is limited to 5 business days. If we are unable to see that your payment has been received into our account, we must cancel your order.

Procedure for payment by instant transfer

Sofortüberweisung (instant transfer) is the direct transfer method from Payment Network AG. It enables you to shop quickly and securely and is one of the most secure ordering methods on the internet. There is no need to register for it -  you just pay simply and securely with you online banking details. Upon completion of the instant transfer, Sobs receives a real time confirmation and can dispatch the ordered items immediately. This payment method meets the high security standards for online banking and has TÜV-approved data protection.

  1. Choose "Sofortüberweisung" as your payment method.
  2. Complete the order. You will be redirected to a secure payment form of Sofortüberweisung.
  3. Log in as usual using your online banking data (login data/PIN). Only data relevant to the
    transaction is stored. PIN and TAN are not stored.
  4. Confirm the order with a TAN

Procedure for payment by giropay

  1. Choose giropay as your payment method.
  2. Complete the order. You will be requested to enter your account number and bank code.
  3. Log in as usual using your online banking data (login data/PIN).
  4. The pre-filled transfer form must be confirmed by entering your TAN. This completes the transaction.

Procedure for payment by credit card

  1. First enter your credit card details into our SSL-secured payment form.
  2. After successful verification of your credit card by the credit card issuer, the invoice amount is first authorised,
    i.e. it is “reserved” on your credit card but not debited at this stage.
  3. Your order will be processed within the delivery time limit stated in § 6.
  4. The payment is debited when the items are dispatched.

The accuracy and security of the transaction can be guaranteed as a result of this automated process.

Note: Credit notes and returns will be credited to your credit card.

We accept the following credit cards: Visa, Master Card, Carte Bleue, Postpay, ServiRed

The right of retention and the right to refuse to provide services is excluded in commercial dealings, excluding counterclaims that are not disputed or that have been legally established.

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